Pricing that scales
with your operation not your headcount
Pair Software
pricing
Pricing that scales
with your operation
not your headcount
Most software charges more as you grow.
Pair charges based on how your operation runs.
The problem with traditional pricing
Most platforms charge per user -
so every new hire, contractor,
or participant increases cost.
With other platforms, as your operation grows:
- more people need access
- more workflows involve different participants
- more coordination happens across systems
But pricing doesn’t reflect that.
Cost increases whether or not value does.
This creates what’s often called a “success tax”:
the more your operation scales, the more you pay - regardless of how efficiently it runs.
how pricing works
Straightforward pricing that matches your business
Every team has two types of users:
Core team (Operators)
The people running your operation
Typically 5-8 people in an operation of 20-30
Core users have full access to every Pair tool - scheduling, CRM, bookings, portfolio management, recruitment, HR.
These are your office team, managers, and coordinators.
→ Included in your plan
Active participants (Participants)
The people participating in the operation
Typically 20-300 people - your workforce on the ground
Casual users interact with Pair only where they need to - clocking in and out, viewing their rota, receiving training, updating their own HR profile. No full platform access.
→ Only charged when active
Not everyone uses the system in the same way. So not everyone should be priced the same way.
Not everyone uses the system in the same way.
So not everyone should be priced the same way.
What this means in practice
A typical operation might have:
- 5 core team members
- 50–100 active participants across the month
- most participants don’t need full system access
With traditional per-user
pricing:
→ you’re paying for 55–105 users, every month
With Pair
The difference:
- No paying for inactive users
- No paying for total headcount
- Cost scales with real usage - not just growth
→ You pay for your core team, plus only the people actively using the system
Choose a plan that fits your team size.
Add modules and services as your operation grows. No hidden fees.
calculator
Estimate your monthly cost
See how pricing changes based on: Your core team (operators),
How many people actively use the system each month
See how pricing scales with your team and active usage. You only pay for people actively using the system.
Team & add-ons
Safety and Lone Worker Add-Ons
Platform Based Pricing
A "post" represents one active lone-worker shift at a site. Multiple guards rotating through the same post are covered under one post.
Lone Worker 400
400 check calls
Monthly - £60
Overage - £0.15
24/7 Coverage - 1 lone worker post
750 check calls
Monthly - £110
Overage - £0.15
24/7 Coverage - 2 lone worker post
1500 check calls
Monthly - £225
Overage - £0.15
24/7 Coverage - 3 lone worker post
2250 check calls
Monthly - £335
Overage - £0.15
Pricing plans
Choose a plan based on the size of your core team.
Add services and scale participation as your operation grows.
Starter:
£45/month
For small teams getting organised
3 core users included
Every Pair tool
10 GB Document storage
Standard Support
£15 Additional core users monthly
£0.50 casual user per month.
Only applies to Staffing module Document storage included for normal use. Excessive usage may incur limits or overage charges, or plan upgrades.
Growth:
£150/month
For growing operations
10 core users included
Every Pair tool
50 GB Document storage
Priority Support
£12 Additional core users monthly
First 50 casual users free; then £0.30 / user per month.
Only applies to Staffing module Document storage included for normal use. Excessive usage may incur limits or overage charges, or plan upgrades.
Scale:
£300/month
Larger teams / complex workflows
25 core users included
Every Pair tool
100 GB Document storage
Dedicated Support
£9 Additional core users monthly
First 100 casual users free; then £0.30 per user per month.
Only applies to Staffing module Document storage included for normal use. Excessive usage may incur limits or overage charges, or plan upgrades.
Enterprise: custom
For advanced requirements
Unlimited core users
Every Pair tool
Custom storage
Dedicated Support
Custom Casual user pricing
Volume pricing available.
SLA options.
Bespoke onboarding.
Most software charges per user.
We charge based on who’s actually using the system.
Common Questions
Answers to questions we hear often.
What’s the difference between operators and active participants?
Operators are your core team running the system.
Active participants are people who use it occasionally - like staff on shifts, learners, or clients.
You only pay for participants when they’re active.
What happens if I exceed my storage limit?
We currently offer Booking, Recruitment, Staff Scheduling, Chatbot, Equipment Management, Reviews and Social Media Management. New products are continuously developed and added to the platform.
How does the 6% commission work?
6% commision applies to bookings made where transactions are processed by Stripe.
We charge our customers a 6% commission per transaction for simplicity.
This covers the transaction fee, pay out charges and connect changes that Stripe apply to these transactions.
Can I switch plans later?
You can upgrade your plan at any time by adding users or features, and any additional costs will be pro-rated for the rest of your subscription period.
Plan changes are fully supported at renewal (monthly or annually), allowing you to move down a tier if it better suits your current needs.
What does 'post' mean for lone workers?
A post is one active lone-worker shift at a site. If multiple guards rotate through the same shift pattern, they're covered under one post.
Are Pair products standalone or part of a bundle?
Both. Each product can be used independently or combined with other Pair apps to create a connected workflow.
Access to the Pair Platform gives you all available tools and you can choose which ones are visible and active for your organisation.
Pair Software
See what this looks like for your operation
Start your free trial or talk to us — we’ll help you model it properly.
FEATURES
Bookings, staff and client management system
Prevent customer drop off
Simplify sign-ups for sessions and memberships. Attract customers with feature rich chat bots, prevent double bookings, and automate refunds for seamless management.
Manage staff onboarding and rosters
Turn bookings into ready-to-go shifts. No guesswork, no chasing, no wasted payroll. Auto-generates shifts from bookingsFreelancers get notified instantly - no chasing
Track hours, incidents, and attendance with one click.
Try a demo today
Get in touch today to request a demo.
See for yourself how Pair can help streamline your business and fuel your growth.
