AI Customer Support – So you don’t have to answer the same question 47 times

Pair Chat

A smart, multilingual chatbot built to capture leads and cut repeat questions. Whether you’re mid-session, mid-zipline, or just offline, Pair Chat keeps the conversation moving.

What is Pair Chat?


Pair Chat is a versatile AI-powered support bot for experience-led businesses. It answers customer questions, collects lead details, and works as a live chat tool when your team’s online. Soon, it’ll even handle retargeting and upselling - without extra work from you.


Built for busy teams
No time to respond? No problem. Pair Chat’s trained on your real FAQs to respond like a pro.


Turn browsers into bookings
When customers hesitate, Pair Chat captures their details so you can follow up.


Works across channels
Add it to your site, social channels, or WhatsApp - wherever your customers reach out.

Not just support. It’s sales, too.

Pair Chat gives you more than just answers ...

It helps turn website visitors into bookings, reduces repetitive admin, and supports your team from the front desk to the back office. Whether you’re offline or in the middle of a session, Pair Chat has you covered with:


Lead capture when customers don’t complete bookings


Instant answers to FAQs  — from weather to waivers


Live chat  mode when your team is available


Internal knowledge base for fast staff access to answers


Seamless integration with your website, WhatsApp, or Messenger


Multilingual support live in just minutes


Not just support. It’s sales, too.

Pair Chat gives you more than just answers ...

It helps turn website visitors into bookings, reduces repetitive admin, and supports your team from the front desk to the back office. Whether you’re offline or in the middle of a session, Pair Chat has you covered with:


Lead capture

When customers don’t complete bookings


Instant answers to FAQs

From weather to waivers


Live chat mode

When your team is available


Internal knowledge base

For fast staff access to answers


Seamless integration

With your website, WhatsApp, or Messenger


Multilingual support

Live in just minutes


Pricing

This is pretty simple ...


Free to use – with branding
£10/month – to remove branding


Got questions? Want to see it in action? Just ask — we’re real humans and happy to help.

Competitors ...

If you're currently using one of these but not feeling the value, or you're exploring alternatives and want a simpler, more honest solution built for experience-led businesses, Pair Chat might just be what you're looking for. It’s focused, easy to train, and designed to reduce noise — not add to it.

What is Pair chat?

Instant customer support, 24/7

Never leave your customers hanging. Pair Chat is available 24/7, providing instant answers to common questions, even when your team is offline. Customers can get information on availability, pricing, or general inquiries immediately, ensuring a seamless experience anytime.

Automated lead capture

Capture leads effortlessly with Pair Chat. It not only answers questions but also collects customer contact details and queries, nurturing potential leads automatically. If a customer doesn't book immediately, Pair Chat retains their information, helping you convert interest into sales without any extra effort.

Simple and flexible for your team

Managing your chat system is now easier than ever. Pair Chat’s simple dashboard lets you set up automated responses, track interactions, and enable team support when necessary. Whether addressing customer questions or urgent inquiries, Pair Chat adapts to your workflow, giving you full control with minimal setup.


Testimonials

Pair Booking has changed how we manage our bookings and daily operations. The booking site is smart which our customers love and we get to customise everything to how we want it.

Pair Booking - Activity Centre Centre Manager  

"It was so easy to get started. The staff love it and it saves us so much time".

Pair Staffing - Traffic Management Company

Pair is really easy to use. It does what we need and saves us a lot of time filling our schedules, we wouldn't move back to our old provider.

Security Company

Pair Booking has changed how we manage our bookings and daily operations. The booking site is smart which our customers love and we get to customise everything to how we want it.

Pair Booking - Activity Centre Centre Manager  

"It was so easy to get started. The staff love it and it saves us so much time".

Pair Staffing - Traffic Management Company


Testimonials

Pair Booking has changed how we manage our bookings and daily operations. The booking site is smart which our customers love and we get to customise everything to how we want it.

Pair Booking - Activity Centre Centre Manager  

"It was so easy to get started. The staff love it and it saves us so much time".

Pair Staffing - Traffic Management Company

Pair is really easy to use. It does what we need and saves us a lot of time filling our schedules, we wouldn't move back to our old provider.

Security Company

Pair Booking has changed how we manage our bookings and daily operations. The booking site is smart which our customers love and we get to customise everything to how we want it.

Pair Booking - Activity Centre Centre Manager  

"It was so easy to get started. The staff love it and it saves us so much time".

Pair Staffing - Traffic Management Company

A laptop computer is open to a page that says update your content.

The Staff Experience

Happier customers, Smoother service

When your team isn’t overwhelmed with repetitive questions, they can focus on giving customers the attention and service they deserve. Pair Chat steps in to handle FAQs and routine queries, so your staff stay calm and your customers get quick, reliable answers - anytime.

Behind the scenes, it doubles as a searchable knowledge base, helping your staff find accurate info in seconds. That means faster service, fewer mistakes, and a more professional experience every time someone interacts with your business.

Answers build on your documents
A laptop computer with a sticker on it that says update your content.

Your Command Centre

Smart on the outside, Simple on the inside

Step in whenever you need to
Pair Chat is designed to be as easy for you as it is for your customers. Set up automated responses to your most common questions - from opening times and pricing to “Is it OK if it rains?” - in just a few clicks. And when it’s time for a real person to jump in, your team can seamlessly take over the conversation with live chat.

The dashboard is clear, intuitive, and built for busy teams. You can update answers any time as your business evolves, add new FAQs in seconds, and keep everything organised without technical know-how. Whether you’re launching a new experience or reacting to a last-minute change, Pair Chat stays flexible - so you stay in control.
As flexible as your business needs to be
A laptop computer with a cell phone attached to it.

Live in 5 minutes. Multilingual. Trained on your real FAQs.

A woman wearing headphones is holding a cell phone.

Trained on your real FAQs. It’s so simple, even your busiest team member could set it up between coffee breaks - no tech wizardry required.

Whether you're fed up answering the same questions or just curious about what a smart support tool can really do, give it a go.

Got questions? Ironically, our chatbot can help - or you can speak to us directly.

A woman wearing headphones is holding a cell phone.

Live in 5 minutes. Multilingual. Trained on your real FAQs.

Trained on your real FAQs. It’s so simple, even your busiest team member could set it up between coffee breaks - no tech wizardry required.

Whether you're fed up answering the same questions or just curious about what a smart support tool can really do, give it a go.

Got questions? Ironically, our chatbot can help - or you can speak to us directly.

A woman wearing headphones is holding a cell phone.

Try a demo - See Pair in action

Book a no-pressure walkthrough to see how Pair Chat transforms your customer interaction with easy-to-use automation - with a human voice.

Try a demo - See Pair in action

Book a no-pressure walkthrough to see how Pair Chat transforms your customer interaction with easy-to-use automation - with a human voice.